Overview of the standard’s scope, key principles, and its importance in the conformity assessment industry.

Principles of impartiality and confidentiality and their role in ensuring trust and fairness in certification processes.

Organizational framework, roles, responsibilities, and authority required for effective certification body operations and accountability.

Steps for conducting certification processes, ensuring transparency, consistency, and effective management throughout the certification cycle.

Implementation and maintenance of management systems, including internal audits, management reviews, and continual improvement for service quality.