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The ISO 9001, ISO 14001, and ISO 45001 management systems standards require organizations to understand the needs and expectations of Interested Parties .   In this post, QSE Academy explains who are the Interested Parties and how your organization can manage them. You will also learn how to comprehend and prioritize your interested parties.  Read more

ISO 9001 is a global standard that identifies requirements for Quality Management Systems (QMS). Organizations use ISO 9001 to show their capacities to reliably provide good and services that fulfill regulatory and customer requirements. Aside from being the most popular standard in the ISO 9000 series, ISO 9001 is the series’ only standard that canRead more

When it comes to resource requirements, ISO 17025 has a clause encompassing externally provided products and services. Likewise, there are key aspects your laboratory must be aware of when creating a document control.   ISO 17025 requires your laboratory to ensure that only suitable externally provided products and services are used for activities. Meanwhile, aRead more

Organisations can’t avoid dealing with complaints. Therefore, your laboratory must have an effective complaints management. When there’s an established complaints procedure, your laboratory will be able to determine areas for improvement, especially in products, services, and processes. The complaints procedure according to ISO 17025 also removes the cause of the complaints and prevent problems fromRead more

            ISO 17025 has not set a format on how to write a quality manual. However, laboratories should develop a quality manual because it defines their Quality Management System and the procedures which implement it.   There are accreditation bodies that provide guidance and format in creating a quality manual document. The risk is thatRead more

ISO 9001:2015 requirements include defining the scope of the Quality Management System (QMS). The scope is a relevant part of the quality manual because it outlines how far the QMS applies within the company’s operations.   Furthermore, the scope specifies any exclusion from the ISO 9001:2015 requirements, including justifications. It also clearly defines what aRead more

  When you read the different processes of implementing ISO 9001 Quality Management System (QMS), you’ll notice how they always end in requiring your organisation to work on documentation.   A good ISO 9001 documentation must be concise, making it easy to understand. To achieve this, QSE Academy has prepared a list of documentation requirementsRead more

  Amazon is the main platform for manufacturers and resellers to do their online sales. Navigating through the requirements of selling beauty and health products on Amazon can be baffling, but it doesn’t have to be that complicated. The health and beauty industry is a profitable and popular business. In the United States of AmericaRead more

Good Manufacturing Practices is a scheme for ensuring products are produced according to quality standards and conform to guidelines.   The GMP audit is meticulous and requires a capable auditor. As a solution, QSE Academy compiled all the information you need regarding GMP auditing and the tasks of an auditor.   A Crash Course onRead more

The cost of the ISO 9001 certification process could sometimes make organizations uncertain whether they should go for it. However, obtaining ISO certification can potentially save cost by increasing your organization’s profit and meeting customer satisfaction.   It takes time and effort to wholly understand the processes and costs. In this page, we’re sharing listsRead more