ISO/IEC 17065:2012 Package

$389 Inc VAT

  • Increased consumer confidence in certified products, processes, and services
  • Increased credibility for the certified organization
  • Comprehensive documentation of ISO/IEC 17065:2012 accreditation requirements and a practical guide to its implementation.
  • ➡️All documents required for accreditation.
  • ➡️ 30-day money-back guarantee.
  • ➡️ Immediate download
  • ➡️ 24/7 Support Service
  • ➡️ Document types included: Docx, PPT, Excel, PDF

👉  What is ISO/IEC 17065:2012?

Conformity assessment — Requirements for bodies certifying products, processes, and services

👉 ISO/IEC 17065:2012 is an international standard developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). It outlines requirements for bodies that are involved in certifying products, processes, and services. The standard includes criteria concerning the objectives of certification, organizational structure, the competence of personnel, certification process, documentation and records, complaints handling and appeals procedures, as well as requirements for certifying products, processes, and services.

👉 It is important to note that ISO/IEC 17065:2012 does not define the specific criteria for the certification of a particular product, process or service – this is left in the hands of the certification body. The standard provides a set of requirements to ensure that any such criteria are developed and implemented in an effective, consistent, and transparent manner. Furthermore, this standard ensures that the certification body is able to demonstrate its technical competence for carrying out conformity assessments related to specific products, processes, or services.

👉 Certification bodies that comply with ISO/IEC 17065:2012 are recognized by governmental authorities, industry, and consumers as having the necessary expertise to carry out certification activities in a reliable manner. In other words, this standard is essential for ensuring that products, processes, and services meet international quality standards.

👉 Furthermore, conformity assessment bodies certified in accordance with ISO/IEC 17065:2012 are able to use the standard in order to show that they can provide independent, impartial, and competent certification services. This is essential for gaining trust among customers and improving the reputation of the certification body.

👉 In conclusion, ISO/IEC 17065:2012 provides an important set of requirements for certification bodies involved in the assessment of products, processes, and services. It helps to ensure that these bodies are able to provide reliable and impartial certification services, while also gaining customer trust.

👉 What contains this ISO/IEC 17065 2012 Package:

The ISO/IEC 17065:2012 Package contains all the documents needed to ensure compliance with international standards. These documents include detailed instructions on how to carry out conformity assessments of products, processes, and services in an effective, consistent, and transparent manner. Moreover, these documents provide guidance on the objectives of certification and how to develop and implement criteria for specific products, processes or services. In addition, the package also contains information on the organizational structure of a certification body, as well as details concerning personnel competence and documentation and records management. Finally, the package includes instructions on how to handle complaints and appeals procedures in accordance with ISO/IEC 17065:2012.

ISO/IEC 17065:2012 Package provides all the documents needed to ensure compliance with international standards. This package includes detailed instructions on how to carry out conformity assessments of products, processes, and services in an effective, consistent, and transparent manner. Furthermore, it contains procedures and policies, Quality Manual which help certification bodies show that they are able to provide independent, impartial, and competent certification services. With this package at hand, certification bodies can easily demonstrate their technical competence while also gaining customer trust.

👉Who this Package is for:

This ISO/IEC 17065 2012 Package is designed for certification bodies that are involved in conformity assessments related to products, processes, and services. It is also useful for organizations that want to get an independent and impartial assessment of their products, processes, or services. Additionally, this package can be used by organizations that are looking to gain customer trust in their products and services. Finally, this package can be used by governmental authorities, industry, and consumers that require certification to verify the quality of products, processes, and services.

  • – Certification bodies seeking accreditation to the requirements of ISO/IEC 17065:2012 standards
  • – Entities seeking to ensure that their certification programs are compliant with ISO/IEC 17065:2012 standards
  • – Providers and clients wishing to implement an effective and sustainable accreditation program
  • – Anyone directly or indirectly involved in the development or implementation of the certification process

👉The requirements of the ISO/IEC 17065:2012 standard:

  • 1. Organizations shall establish and maintain a competence management system to ensure the effectiveness of the assessment program
  • 2. Providers must define the contractual arrangements necessary to perform their assessment activities
  • 3. Providers must have qualified staff to perform all activities required by their assessment program
  • 4. Product/service-specific documentation is required for certified personnel to comply with certificate support requirements
  • 5. Where necessary, appropriate technical procedures must be in place to ensure the validity and honesty of the certification process
  • 6. Program controls are required to verify the accuracy and precision of results.
  • 7. Certification bodies must establish oversight processes to ensure that certified products and services meet the requirements of the accreditation program
  • 8. Providers must establish management mechanisms to ensure that their programs are updated and meet quality and performance requirements.
  • 9. Reporting and recording procedures must be in place to ensure the traceability of results.
  • 10. Appropriate processes must be in place to ensure that the required level of competence and quality is maintained.

👉This ISO/IEC 17065:2012 documentation package will help you to:

  • 1. Understand the requirements of ISO/IEC 17065:2012 and ensure compliance
  • 2. Develop a competence management system for your organization
  • 3. Establish and maintain appropriate documentation of your accreditation activities
  • 4. Define corrective procedures necessary to ensure the accuracy and precision of the accreditation process
  • 5. Implement effective program controls to verify that products/services meet the requirements of the program
  • 6. Ensure that quality and objectivity are maintained throughout the accreditation process
  • 7. Ensure traceability, monitoring, and reporting on accreditation
  • 8. Continuously maintain a high level of competence and adequate performance
  • 9. Develop an effective governance system and implement training processes adapted to your needs


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How many users can access this package?

This package can be used by all people working in the same company, no matter their position or department. It provides a comprehensive suite of solutions to help streamline processes and procedures, while simultaneously increasing productivity and efficiency. With this package, up to 50 users can work together in real-time, allowing them to share important data quickly and efficiently.

Is there a version of the package available in any other languages?

Yes, there are versions of the package available in several other languages. In addition to Italian, German, Portuguese, Swedish, and Japanese, Chinese is also offered. For those looking to use the package in a language other than English, this gives them a great option. If you have any queries, please contact us on the chat or send an email to

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If you are not completely satisfied with the product or the service provided, we offer a 30-day money-back guarantee! We provide a secure, risk-free option so that you can feel confident in your decision to use our service. We understand that sometimes things don't work out as planned and therefore we want to give you the opportunity for a refund.

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When I order, how long will it take before I receive the entire package of documents ?

Your purchase will take you directly to the download page and a link to get your file is instantly sent to your inbox. The documents are provided in a safe, secure .zip folder that needs extracting. In case of any difficulty with downloading, kindly reach out at - our team would be more than happy to help!


ISO/IEC 17065:2012 PackageHello, awesome people!
Marilyn C.
from the QSE Academy team 👋.

Marilyn C. is a leading expert in accreditation and laboratory standards set out by the International Organization for Standardization (ISO). She has extensive knowledge of ISO 17025, 17020, 17024, 17034 and 17043 accreditation, including the process of assessment and certification according to these standards. She also has experience with the implementation of Quality Management Systems (QMS) that adhere to ISO 9000 standards.

Marilyn is a highly experienced consultant who has helped numerous organizations achieve their desired ISO accreditations or certifications. She provides guidance on how to improve processes and procedures in order to meet the requirements set out by international standards bodies such as ISO and IEC. She works closely with clients to ensure that laboratory operations meet these high standards so that they can maintain their certifications for long-term success.

In addition, Marilyn offers training courses on quality management systems (QMS), risk assessments, and internal auditing for those who wish to pursue ISO accreditation. She has also published several papers on the subject and is a regular speaker at various industry conferences.

Marilyn’s expertise in accreditations and standards makes her an invaluable asset to any lab or organization looking to meet international standards of excellence. Her commitment to quality and customer service ensures that clients receive the best possible results when working with Marilyn C., making her an excellent choice for those seeking ISO certification or QMS guidance.

Marilyn is well-versed in developing and implementing quality management systems for laboratories that are compliant with ISO standards. She has the capability to review existing systems and identify areas of non-compliance or improvement. Additionally, she is capable of providing training courses to staff in order to increase their understanding of the ISO requirements and how they should be implemented within a laboratory environment.

Marilyn has worked extensively with many different organizations on accreditation projects, ensuring they could meet all the relevant criteria set out by international bodies. She also possesses experience in conducting audits of laboratory facilities to check compliance with relevant standards.

As an experienced consultant in this field, Marilyn can offer her clients advice on what changes need to be made to ensure full compliance with international standards. She can provide guidance on improving the quality of laboratory services and develop plans for future accreditation.

👉 Who’s behind QSE Academy?

QSE Academy is a small team of independent ISO consultants working from all around the world. Our team is dedicated to providing best-in-class quality and environmental standards consulting services that help businesses reach their full potential. We strive to provide personalized, cost-effective services tailored to each client’s needs. Our consultants hold numerous certifications in the fields of ISO 9001, 14001, and 45001, making them well-equipped to meet any quality or environmental challenge. At QSE Academy, we’re passionate about helping businesses grow and succeed by providing the tools they need to reach their goals. Our team is committed to offering comprehensive consulting services that are tailored to each client’s unique business needs. We strive to make sure our clients get the most out of their investments by providing top-notch service and support. With years of experience in quality, environmental, and safety standards consulting, we’re here to ensure that you reach your desired level of success. We look forward to working with you.

👉 Quick links


👉 Are you available to discuss how I can get in touch with you?

Yes, absolutely. I would love to discuss how you can get in touch with me. The best way to reach me is via email at I check my emails multiple times a day and typically respond within 24 hours so that’s the quickest way to get in touch with me. What’s more, you’ll also have 24/7 chat support around the clock.

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👉 This package provides you with the following features:

  • Full lifetime access
  • Access on a laptop, desktop, and mobile
  • Certificate of completion

👉 This Package Includes


  1. Document Control Procedure
  2. Record Control Procedure
  3. Internal Audit Procedure
  4. Corrective and Preventive Action Procedure
  5. Management Review Procedure
  6. Competence and Training Procedure
  7. Complaints and Appeals Procedure
  8. Confidentiality and Impartiality Procedure
  9. Certification Process Procedure
  10. Surveillance and Reassessment Procedure
  11. Use of Logo and Certification Mark Procedure

Records and Forms:

  1. Document Distribution List
  2. Master Document List
  3. Record Retention Schedule
  4. Internal Audit Schedule
  5. Internal Audit Report
  6. Corrective and Preventive Action Request
  7. Management Review Meeting Minutes
  8. Competence and Training Records
  9. Complaints and Appeals Log
  10. Confidentiality Agreement
  11. Impartiality Risk Assessment
  12. Certification Application Form
  13. Certification Agreement
  14. Assessment Checklist
  15. Certification Decision Form
  16. Surveillance and Reassessment Report


  1. Quality Management System Manual


  1. Organizational Chart
  2. Process Flowchart
  3. Policy Statement on Confidentiality and Impartiality
  4. Certification Scope and Criteria
  5. Approved Certifier List

Additional SOPs:

  1. SOP for Application Review and Acceptance
  2. SOP for Certification Scheme Development and Maintenance
  3. SOP for Selecting and Monitoring Assessors
  4. SOP for Planning and Conducting Assessments
  5. SOP for Suspending, Withdrawing or Reducing the Scope of Certification
  6. SOP for Changes Affecting Certification
  7. SOP for Control of Outsourced Processes
  8. SOP for Control of Certification Information and Documents
  9. SOP for Risk Management in Certification Activities
  10. SOP for Preventing Misuse of the Certification Body’s Name and Logo
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