ISO/IEC 17024:2012 Package

$389 Inc VAT

  • Develop a quality management system that meets the requirements of ISO/IEC 17024:2012
  • Gather evidence of professional competence through a comprehensive assessment system
  • Comprehensive documentation of ISO/IEC 17024:2012 accreditation requirements and a practical guide to its implementation.
    ➡️All documents required for accreditation.
    ➡️ 30-day money-back guarantee.
    ➡️ Immediate download
    ➡️ 24/7 Support Service
    ➡️ Document types included: Docx, PPT, Excel, PDF

👉  What is
ISO/IEC 17024:2012?

ISO/IEC 17024:2012 is an international standard created by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). It provides a framework of requirements to ensure that personnel certification bodies are capable of providing consistent, reliable, and valid certifications. This standard outlines the criteria that organizations must meet if they wish to become certified personnel certification bodies.

The standard is divided into six main parts, each of which covers a different aspect of the certification process. These include:

  • 1. General Requirements
  • 2. Personnel Certification Program Structure and Design
  • 3. Assessment Procedures
  • 4. Management System and Documentation Control
  • 5. Complaints and Appeals
  • 6. Re-certification

ISO/IEC 17024:2012 provides the necessary requirements for organizations to demonstrate that they are able to provide competent certification services, as well as consistent assessments and re-evaluations of personnel performance. Organizations must comply with the standard in order to ensure that the certifications they provide are valid and reliable. This standard is used worldwide to ensure a consistent level of quality in personnel certification programs.

By adhering to the requirements set by ISO/IEC 17024:2012, organizations can demonstrate that their personnel certification programs are credible and trustworthy.

👉 ISO/IEC 17024:2012 requirements:

1. Certified bodies must have highly qualified personnel capable of carrying out the certification process independently and impartially.

2. All personnel involved in assessment and certification shall undergo continuing education to ensure that the required competencies are maintained at an appropriate level.

3. A clear confidentiality policy and mission statement should be in place by certified bodies to ensure that test takers’ personal information is protected and that ethical standards are met.

4. Specific requirements for internal system, review, audit, complaint handling, and reporting must be defined by each certified organization and comply with clearly established ISO/IEC 17024:2012 standards.

5. Internal procedures must be documented and include clear guidelines on how the certification process is conducted.

6. Certified organizations must have an appropriate system in place to monitor the performance of certified individuals and ensure the proper use of certificates issued.

7. Certified bodies shall assess the potential risks associated with their activities and take the necessary steps to ensure that all aspects of the certification process comply with ISO/IEC 17024:2012.

8. Certified bodies shall have an effective complaint and dispute resolution mechanism to ensure compliance with ISO/IEC 17024:2012 requirements.

👉 What contains this ISO/IEC 17024:2012 Package:

The ISO/IEC 17024:2012 package contains all documents necessary to comply with the standards. This includes a comprehensive overview of the requirements, detailed explanations of each section, and guidance on how to implement those requirements effectively. Additionally, it includes instructions for organizations to assess their personnel certification programs and develop an effective management system. Lastly, the ISO/IEC 17024:2012 package also contains templates and examples to help organizations understand how to meet the requirements. It is important for personnel certification bodies to adhere to these standards as they provide a consistent framework of requirements that ensure valid and reliable certifications are provided.

👉Who this Package is for:

Who this Package is for: This package is an invaluable resource for any organization that provides certifications and assessments of personnel. It is designed to provide a framework of criteria and requirements to ensure that the certifications provided are valid, reliable, and consistent across all organizations. This package can be used by organizations that are starting up a personnel certification program, as well as those that already have one in place and need to assess compliance. Additionally, it is a great resource for auditors and regulators who are responsible for ensuring the validity of personnel certifications.

The ISO/IEC 17024:2012 package is an essential tool for any organization involved in the certification of personnel.

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How many users can access this package?

This package can be used by all people working in the same company, no matter their position or department. It provides a comprehensive suite of solutions to help streamline processes and procedures, while simultaneously increasing productivity and efficiency. With this package, up to 50 users can work together in real-time, allowing them to share important data quickly and efficiently.

Is there a version of the package available in any other languages?

Yes, there are versions of the package available in several other languages. In addition to Italian, German, Portuguese, Swedish, and Japanese, Chinese is also offered. For those looking to use the package in a language other than English, this gives them a great option. If you have any queries, please contact us on the chat or send an email to

Is there a money-back guarantee if I’m unhappy with the service?

If you are not completely satisfied with the product or the service provided, we offer a 30-day money-back guarantee! We provide a secure, risk-free option so that you can feel confident in your decision to use our service. We understand that sometimes things don't work out as planned and therefore we want to give you the opportunity for a refund.

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There are several payment options available to you. You can choose to pay by credit card, debit card, or PayPal. We also offer a convenient layaway plan for those who would like to pay for their purchase over time. If you have any questions about our payment options, please feel free to contact us.

When I order, how long will it take before I receive the entire package of documents ?

Your purchase will take you directly to the download page and a link to get your file is instantly sent to your inbox. The documents are provided in a safe, secure .zip folder that needs extracting. In case of any difficulty with downloading, kindly reach out at - our team would be more than happy to help!


ISO/IEC 17024:2012 PackageHello, awesome people!
Marilyn C.
from the QSE Academy team 👋.

Marilyn C. is a leading expert in accreditation and laboratory standards set out by the International Organization for Standardization (ISO). She has extensive knowledge of ISO 17025, 17020, 17024, 17034 and 17043 accreditation, including the process of assessment and certification according to these standards. She also has experience with the implementation of Quality Management Systems (QMS) that adhere to ISO 9000 standards.

Marilyn is a highly experienced consultant who has helped numerous organizations achieve their desired ISO accreditations or certifications. She provides guidance on how to improve processes and procedures in order to meet the requirements set out by international standards bodies such as ISO and IEC. She works closely with clients to ensure that laboratory operations meet these high standards so that they can maintain their certifications for long-term success.

In addition, Marilyn offers training courses on quality management systems (QMS), risk assessments, and internal auditing for those who wish to pursue ISO accreditation. She has also published several papers on the subject and is a regular speaker at various industry conferences.

Marilyn’s expertise in accreditations and standards makes her an invaluable asset to any lab or organization looking to meet international standards of excellence. Her commitment to quality and customer service ensures that clients receive the best possible results when working with Marilyn C., making her an excellent choice for those seeking ISO certification or QMS guidance.

Marilyn is well-versed in developing and implementing quality management systems for laboratories that are compliant with ISO standards. She has the capability to review existing systems and identify areas of non-compliance or improvement. Additionally, she is capable of providing training courses to staff in order to increase their understanding of the ISO requirements and how they should be implemented within a laboratory environment.

Marilyn has worked extensively with many different organizations on accreditation projects, ensuring they could meet all the relevant criteria set out by international bodies. She also possesses experience in conducting audits of laboratory facilities to check compliance with relevant standards.

As an experienced consultant in this field, Marilyn can offer her clients advice on what changes need to be made to ensure full compliance with international standards. She can provide guidance on improving the quality of laboratory services and develop plans for future accreditation.

👉 Who’s behind QSE Academy?

QSE Academy is a small team of independent ISO consultants working from all around the world. Our team is dedicated to providing best-in-class quality and environmental standards consulting services that help businesses reach their full potential. We strive to provide personalized, cost-effective services tailored to each client’s needs. Our consultants hold numerous certifications in the fields of ISO 9001, 14001, and 45001, making them well-equipped to meet any quality or environmental challenge. At QSE Academy, we’re passionate about helping businesses grow and succeed by providing the tools they need to reach their goals. Our team is committed to offering comprehensive consulting services that are tailored to each client’s unique business needs. We strive to make sure our clients get the most out of their investments by providing top-notch service and support. With years of experience in quality, environmental, and safety standards consulting, we’re here to ensure that you reach your desired level of success. We look forward to working with you.

👉 Quick links


👉 Are you available to discuss how I can get in touch with you?

Yes, absolutely. I would love to discuss how you can get in touch with me. The best way to reach me is via email at I check my emails multiple times a day and typically respond within 24 hours so that’s the quickest way to get in touch with me. What’s more, you’ll also have 24/7 chat support around the clock.

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👉 This package provides you with the following features:

  • Full lifetime access
  • Access on a laptop, desktop, and mobile
  • Certificate of completion

👉 This Package Includes


  1. P-001 Quality Manual Procedure
  2. P-002 Document Control Procedure
  3. P-003 Record Control Procedure
  4. P-004 Internal Audit Procedure
  5. P-005 Nonconformity and Corrective Action Procedure
  6. P-006 Management Review Procedure
  7. P-007 Personnel Competence Procedure
  8. P-008 Examination Development Procedure
  9. P-009 Examination Delivery Procedure
  10. P-010 Examination Security Procedure
  11. P-011 Examination Scoring and Reporting Procedure
  12. P-012 Candidate Appeals Procedure
  13. P-013 Certification Maintenance Procedure
  14. P-014 Impartiality Procedure
  15. P-015 Confidentiality Procedure

Records and Forms:

  1. F-001 Document Control Log
  2. F-002 Record Control Log
  3. F-003 Internal Audit Report
  4. F-004 Corrective Action Request
  5. F-005 Management Review Minutes
  6. F-006 Competency Matrix
  7. F-007 Examination Item Development Log
  8. F-008 Examination Delivery Log
  9. F-009 Examination Security Log
  10. F-010 Examination Scoring Report
  11. F-011 Candidate Appeals Log
  12. F-012 Certification Maintenance Log
  13. F-013 Impartiality and Conflict of Interest Declaration


  1. M-001 Quality Management System Manual


  1. O-001 Organizational Chart
  2. O-002 Scope and Application of the Certification Scheme
  3. O-003 Certification Scheme Committee Terms of Reference

SOPs (Standard Operating Procedures):

  1. SOP-001 External Document Control
  2. SOP-002 Risk Management in Certification Activities
  3. SOP-003 Complaints Handling
  4. SOP-004 Suspending, Withdrawing, or Reducing Certification Scope
  5. SOP-005 Recertification and Continuing Competence
  6. SOP-006 Examination Item Analysis and Validation
  7. SOP-007 Exam Accommodations for Special Needs
  8. SOP-008 Candidate Identity Verification
  9. SOP-009 Use of Certification Logos and Marks
  10. SOP-010 Certification Scheme Committee Operations
  11. SOP-011 Training Program Development and Delivery
  12. SOP-012 Assessing Training Program Effectiveness
  13. SOP-013 Quality Objectives and Continuous Improvement
  14. SOP-014 Control of External Providers and Partners
  15. SOP-015 Incident and Breach Reporting
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