ISO/IEC 17021-1:2015 Package

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ISO/IEC 17021-1:2015 Package

ISO/IEC 17021-1:2015 Package

2015 version

  • Achieve the highest international accreditation standard for certification bodies.
  • Complete documentation of ISO/IEC 17021-1:2015 accreditation requirements and a practical guide to its implementation
  • ➡️ All documents required for accreditation.
  • ➡️ 30-day money-back guarantee.
  • ➡️ Immediate download
  • ➡️ 24/7 Support Service
  • ➡️ Document types included: Docx, PPT, Excel, PDF

Limited time offer

 Price :  289 $

Added Value: All ISO/IEC 17021 requirements have been developed into an efficient process that adds operational value to your certification body and consequently increases productivity.

Effective: Minimal effort is required to follow procedures necessary to meet all requirements of ISO/IEC 17021.

Simplified: Bureaucracy and excessive paperwork have been eliminated from each process to make it easy—while remaining fully compliant with ISO/IEC 17021.

ISO/IEC 17021-1:2015 Package
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ISO/IEC 17021-1:2015 Package
Online consulting

 This package comes with 1 hour Live 1-to-1 Online Session with ISO consultant, document reviews, continual email support for 12 months and regular update service.

ISO/IEC 17021-1:2015 Package
Save money

Cost-Effective Implementation: Much cheaper than an on-site consultant, and requires much less time than doing it from scratch

👉 What is ISO/IEC 17021-1:2015?

ISO/IEC 17021-1:2015 is an international standard published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). It provides guidance for organizations that carry out certification activities to ensure that they are consistent with the specified requirements. This standard helps to increase customer confidence in the quality of products and services while helping organizations to maintain their competitive advantage in the market. The standard is divided into three parts, which cover principles of certification activities, management system requirements, and audit process requirements. All of these are necessary for certifying bodies to establish an effective certification program that meets international standards.

ISO/IEC 17021:2015 also provides guidance for the certification of management systems. This includes requirements for establishing a management system, as well as documenting processes and procedures related to management system certification. Additionally, it outlines audit processes and control measures that must be taken in order for organizations to receive a valid certification. Overall, ISO/IEC 17021-1:2015 helps certification bodies ensure that their activities are consistent with international standards and that their customers receive quality products and services.

ISO/IEC 17021:2015 is an internationally recognized standard that establishes the requirements and guidelines for certification bodies involved in the auditing and certification of management systems. It aims to ensure that the certification process is consistent, reliable, and credible by providing a framework for the assessment of management systems, including the documentation of processes and procedures.

The standard covers various aspects of management system certification, such as the establishment of a robust management system within the certification body, outlining the necessary organizational structure, resources, and procedures to ensure impartiality, competence, and consistent operation. Furthermore, it emphasizes the importance of maintaining confidentiality, managing information, and handling complaints and appeals.

ISO/IEC 17021:2015 also provides detailed guidance on audit processes and control measures that certification bodies must adhere to during the certification process. This includes planning and conducting audits, gathering and evaluating audit evidence, and making certification decisions based on the evidence collected. It requires certification bodies to ensure that their auditors are competent, knowledgeable, and impartial, which helps maintain the integrity of the system.

The all-in-one document package for ISO/IEC 17021-1 2015 version

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Documents included:

ISO/IEC 17021-1:2015 Package


👉 This package provides you with the following features:

  • Full lifetime access
  • Access on a laptop, desktop, and mobile
  • Certificate of completion

👉 This Package Includes


  1. P-01 Management System
  2. P-02 Document Control
  3. P-03 Records Management
  4. P-04 Competence, Training, and Awareness
  5. P-05 Internal Audits
  6. P-06 Management Review
  7. P-07 Corrective and Preventive Action
  8. P-08 Confidentiality and Impartiality
  9. P-09 Application and Contract Review
  10. P-10 Certification Process
  11. P-11 Surveillance and Re-certification
  12. P-12 Appeals and Complaints
  13. P-13 Use of Certification Mark and Logo
  14. P-14 Risk Management

Records and Forms:

  1. F-01 Document Change Request
  2. F-02 Training Record
  3. F-03 Internal Audit Report
  4. F-04 Management Review Meeting Minutes
  5. F-05 Corrective Action Report
  6. F-06 Preventive Action Report
  7. F-07 Conflict of Interest Declaration
  8. F-08 Application Form
ISO/IEC 17021-1:2015 Package


  1. F-09 Contract Agreement
  2. F-10 Assessment Report
  3. F-11 Surveillance Report
  4. F-12 Re-certification Report
  5. F-13 Appeals and Complaints Log
  6. F-14 Risk Assessment Workshee


  1. ISO/IEC 17021 Quality Manual

Other Documents:

  1. Organizational Chart
  2. Job Descriptions
  3. Code of Conduct
  4. Confidentiality Agreement
  5. Certification Scheme


  1. SOP-01 Personnel Selection and Competence Evaluation
  2. SOP-02 Training and Development
  3. SOP-03 Internal Audit Planning and Execution
  4. SOP-04 Management Review Process
  5. SOP-05 Corrective and Preventive Action Implementation
  6. SOP-06 Application and Contract Review
  7. SOP-07 Certification Decision Making
  8. SOP-08 Surveillance and Re-certification Planning
  9. SOP-09 Handling Appeals and Complaints
  10. SOP-10 Use of Certification Mark and Logo
  11. SOP-11 Risk Assessment and Management
ISO/IEC 17021-1:2015 Package

ISO/IEC 17021-1:2015 Requirements Explained

ISO/IEC 17021-1:2015 is an international standard that specifies the requirements for bodies providing audit and certification of management systems. This standard ensures that certification bodies operate in a competent, consistent, and impartial manner, thereby fostering trust and confidence among clients and stakeholders.

 Compliance with ISO/IEC 17021-1:2015 is crucial for certification bodies as it enhances their credibility, demonstrates their commitment to maintaining high standards, and ensures that they provide reliable certification services. 

Adhering to this standard also helps certification bodies mitigate risks and improve their operational efficiency, ultimately contributing to the overall integrity of the certification process.


Quality Manual

A quality manual is a comprehensive document that outlines the policies, procedures, and responsibilities for ensuring the quality of a certification body’s operations. Under ISO/IEC 17021-1:2015, maintaining a well-documented quality manual is essential as it serves as a roadmap for implementing and managing the quality management system.

The manual typically includes details on the organizational structure, quality policy, scope of the quality management system, and procedures for document control, internal audits, corrective actions, and preventive actions. By clearly defining these elements, the quality manual helps ensure that all personnel understand their roles and responsibilities in maintaining the standards of the certification process.

 It also provides a basis for continuous improvement and facilitates compliance with ISO/IEC 17021-1:2015 requirements, ultimately supporting the certification body in delivering consistent, high-quality certification services.


Quality Manual Under ISO/IEC 17021

ISO17021 2015 Quality Manual

1. General Requirements

ISO/IEC 17021-1:2015 establishes fundamental general requirements for certification bodies to ensure the integrity and reliability of their certification activities. Central to these requirements are the principles of impartiality and confidentiality. Impartiality mandates that certification bodies operate free from any commercial, financial, or other pressures that could compromise their objectivity. This includes implementing measures to identify and mitigate potential conflicts of interest. Confidentiality requirements ensure that all sensitive information obtained during the certification process is adequately protected and only disclosed under strict conditions. By adhering to these principles, certification bodies can maintain trust and credibility with their clients and the broader market.

  • Impartiality
    • Operate without undue influence.
    • Identify and mitigate conflicts of interest.
  • Confidentiality
    • Protect sensitive information.
    • Strict conditions for information disclosure.

2. Structural Requirements

Resource requirements under ISO/IEC 17021-1:2015 ensure that certification bodies possess the necessary resources to perform their duties effectively. This includes having competent personnel who are adequately trained and qualified to conduct certification activities. Certification bodies must also implement procedures for ongoing evaluation of personnel competence. When outsourcing any processes, the certification body must retain control and ensure that outsourced activities comply with the standard’s requirements.

  • Competence of Personnel
    • Qualifications and training.
    • Ongoing competence evaluation.
  • Outsourcing
    • Conditions for outsourcing.
    • Maintaining control over outsourced activities.

4. Information Requirements

ISO/IEC 17021-1:2015 mandates specific information requirements to ensure transparency and effective communication. Certification bodies must provide public access to certain information, such as the status of certifications and the processes used. Certification documents must meet defined standards, ensuring clarity and accuracy. Additionally, maintaining an up-to-date directory of certified clients and managing the confidentiality and disclosure of information are critical components.

  • Public Information
    • Accessible information on certification status.
  • Certification Documents
    • Requirements for clarity and accuracy.
  • Directory of Certified Clients
    • Maintain and update directories.
  • Confidentiality and Disclosure
    • Conditions for information disclosure.

5. Process Requirements

Process requirements outlined in ISO/IEC 17021-1:2015 cover the entire certification process, from application review to decision-making and maintaining certification. Certification bodies must have robust procedures for reviewing applications, planning audits, and conducting initial and surveillance audits. The decision-making process for granting certification must be impartial and based on objective evidence. Additionally, the standard provides guidelines for suspending, withdrawing, or reducing the scope of certification when necessary.

  • General
    • Overview of the certification process.
  • Application Review
    • Procedures for reviewing applications.
  • Audit Planning
    • Planning and scheduling audits.
  • Initial Audit
    • Requirements for initial assessments.
  • Certification Decision
    • Impartial decision-making process.
  • Maintaining Certification
    • Ongoing requirements and surveillance.
  • Recertification
    • Procedures for renewing certification.
  • Suspending, Withdrawing, or Reducing Certification
    • Conditions and procedures for changes in certification status.

6. Management System Requirements

Management system requirements ensure that certification bodies have effective systems in place to manage their operations. This includes maintaining comprehensive documentation, controlling documents and records, and conducting regular management reviews and internal audits. Certification bodies must have procedures for addressing nonconformities and taking preventive actions to avoid potential issues. These requirements are designed to ensure the continuous improvement of the certification body’s management system.

  • Management System Documentation
    • Necessary documentation for management.
  • Control of Documents
    • Procedures for document control.
  • Control of Records
    • Maintaining and managing records.
  • Management Review
    • Regular review by top management.
  • Internal Audits
    • Conduct internal audits for compliance.
  • Corrective Actions
    • Addressing nonconformities.
  • Preventive Actions
    • Measures to prevent potential nonconformities.

90 Days Money Back


ISO/IEC 17021-1:2015 Package

If for whatever reason during the FIRST 90 days of your purchase, you are not satisfied for any reason, simply contact and our support team will issue you an immediate and full refund.

All documents required for the implementation of ISO/IEC 17021 2015

The package includes all the documents you need to comply with ISO/IEC 17025 2017 – these documents are fully acceptable by the accreditation audit.

ISO/IEC 17021-1:2015 Package
Fully editable documents

All documents are in MS Word or MS Excel, to make them very easy to customize for your business. You can customize them by adding company logos and colors, and edit headers and footers to match your favorite style.

iso 17021
Documents are 90% complete and require only a simple customization

We have already completed about 90% of the information requested on the documents. To complete them you must fill in only the name of the company, the responsible parties, and any other information unique to your company. you will be guided through the process, commenting on the elements that are needed and those that are optional.

We presented the ISO 17025 documentation, so as to assure all its users that they have completed everything accurately and with the utmost efficiency.

ISO/IEC 17021-1:2015 Package
Clearly organized, understandable steps

All the documents are made so that you can follow the proposed order perfectly, which allows you to make sure that nothing is missing, and that no one gets lost in the process.

The included comments and flowcharts help your staff understand each document and its usefulness, which helps you to make quality management more fluid, and processes easier to follow.

Features of the complete ISO/IEC 17021 2015 Kit

Price: 289 $
– Documentation included: 58 documents for the implementation of ISO 17025
– MS Office 2007 format, MS Office 2010, MS Office 2013
– Language: English, also available in french
– Documents are fully editable – just enter the information specific to your business.
– Acceptable for the ISO/IEC 17021 2015 accreditation audit? Yes, all the documents required by ISO 17021/IEC 2015 are included, as well as the quality policy and the current but optional procedures.

Instant Delivery – The package is downloadable immediately after purchase
Free Consultation – In addition, you can submit two complete documents for review by professionals.
Created for your business – The models are optimized for small and medium businesses.

iso 17021
ISO/IEC 17021-1:2015 Package

Complete ISO/IEC 17021-1 2015 Package

The comprehensive kit for ISO/IEC 17021 is designed to equip certification bodies with all the necessary tools to achieve accreditation under this standard.

Price :  289 $

What our customers think:

ISO/IEC 17021-1:2015 Package

“The ISO/IEC 17021 implementation kit has been a game changer for our certification body. The comprehensive documentation templates and clear guidelines streamlined our accreditation process significantly. The expert support provided was particularly valuable, helping us navigate complex areas with ease. Since implementing the standard, we’ve noticed marked improvements in our operational efficiency and client satisfaction. This kit is a must-have for any certification body looking to enhance their credibility and service quality.”

Elizabeth Moreno

ISO 9001, ISO 14001 Lead Auditor

ISO/IEC 17021-1:2015 Package
ISO/IEC 17021-1:2015 Package

The ISO/IEC 17021 implementation kit profoundly improved our audit and compliance procedures. The audit tools and checklists have been particularly helpful, allowing us to systematically address compliance and prepare thoroughly for audits. This kit has not only facilitated a smoother accreditation process but also promoted a proactive approach to compliance within our team. For any certification body looking to elevate its accreditation standards, this kit is an indispensable resource.

Michael Thomson

ISO 9001 Lead Auditor

ISO/IEC 17021-1:2015 Package

Frequently Asked Questions

Upon completing your purchase, you will be redirected to the download page immediately. Additionally, a link to access your file will be sent to your email. The files are provided in a .zip format, which you will need to extract. If you encounter any issues with the download, please do not hesitate to contact us at Our support team is always ready to assist you.

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We offer a 30-day money-back guarantee. If you are not satisfied with our service for any reason, you can cancel within the first 30 days and receive a full refund, no questions asked.

The package is available in three languages: Spanish, Italian, and English. If you have any questions, please contact us via chat or email at

When you make a purchase, you will be contacted by an account manager who will assist you throughout the process. Our scheduling is flexible to accommodate your needs. Upon requesting a meeting, you will receive a link to select a time that works best for you. Additionally, you can communicate with the ISO expert via email.

ISO/IEC 17021-1:2015 Package
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ISO/IEC 17021-1:2015 Package

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ISO/IEC 17025 2017

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