ISO 45001 Glossary – Plain‑English Terms
Last Updated on December 24, 2025 by Melissa Lazaro
ISO 45001 Terms Explained Without the Jargon
Here’s something I’ve learned the hard way.
Most ISO 45001 confusion has nothing to do with safety.
It comes from the language.
I’ve explained the same terms to managers, supervisors, and workers many times—and once the wording clicks, the standard suddenly feels much simpler.
This glossary exists for one reason:
To explain ISO 45001 terms the way you’d explain them to a colleague, not an auditor.
No memorising definitions.
Just understanding what the terms mean in real life.
Core ISO 45001 Management System Terms
Occupational Health and Safety (OH&S)
OH&S is about keeping people safe and healthy at work—both physically and mentally.
It’s not just accidents.
It includes things like stress, fatigue, ergonomics, and long-term health risks.
In practice, OH&S means asking:
“What could hurt people here, and how do we stop that from happening?”
OH&S Management System
This is simply how you manage safety in a structured way.
Instead of reacting when something goes wrong, you:
- Identify risks
- Put controls in place
- Check if they work
- Improve them over time
Auditors look for consistency here. Not perfection—consistency.
OH&S Policy
The policy is your organization’s public promise about safety.
It should explain:
- What leadership commits to
- How safety fits into the business
- That workers will be involved
If it sounds generic, it probably is.
A good policy reflects how the organization actually operates.
Risk & Hazard-Related Terms Explained Simply
Hazard
A hazard is anything with the potential to cause harm.
That includes:
- Machinery
- Chemicals
- Stress
- Poor workstation setup
If it could hurt someone, it’s a hazard.
OH&S Risk
Risk is about likelihood and impact.
In simple terms:
Hazard = what could hurt you
Risk = how likely it is, and how bad it could be
Two workplaces can have the same hazard—but very different risk levels.
Risk-Based Thinking
This doesn’t mean complicated math.
It means thinking ahead instead of reacting later.
You ask:
- What could go wrong?
- What’s already changing?
- Where should we focus first?
Auditors want to see awareness—not complex spreadsheets.
Opportunity (OH&S Opportunity)
This one confuses people.
In ISO 45001, an opportunity is anything that can improve safety.
Examples include:
- Better training
- Improved layouts
- Clearer communication
It’s about doing things better, not just avoiding harm.
People, Leadership & Participation Terms
Top Management
Top management means the people who control direction and decisions.
Not job titles.
Not org charts.
If someone can approve budgets or change priorities, they count.
Auditors expect these people to understand their safety responsibilities—not just delegate them.
Worker Participation & Consultation
Participation means workers are involved.
Consultation means they’re asked before decisions are made.
Real participation looks like:
- Listening to safety concerns
- Acting on feedback
- Involving workers in risk assessments
A suggestion box alone doesn’t count.
Competence
Competence is more than training records.
It’s about whether someone can actually do the job safely.
You prove competence through:
- Skills
- Experience
- Supervision
Training helps—but it’s not the whole story.
Operational & Control-Related Terms
Operational Control
Operational control means putting limits and rules around risky work.
That could be:
- Procedures
- Permits
- Checklists
- Supervision
If a task has risk, there should be some form of control in place.
Outsourced Processes
If someone does work for you that affects safety, it counts.
That includes:
- Contractors
- Maintenance providers
- Temporary labour
ISO 45001 expects you to manage those risks—not ignore them because the work is outsourced.
Emergency Preparedness and Response
This isn’t just fire drills.
Emergencies include:
- Chemical spills
- Medical emergencies
- Power failures
- Serious incidents
Auditors look for realistic planning—not thick emergency manuals no one reads.
Performance, Monitoring & Improvement Terms
Monitoring and Measurement
This is how you check if safety controls work.
It includes:
- Inspections
- Incident trends
- Safety observations
Good systems measure both problems and prevention.
Incident
An incident is anything that caused—or could have caused—harm.
That includes:
- Accidents
- Near-misses
- Unsafe situations
Near-misses matter because they show where controls failed before someone got hurt.
Nonconformity
A nonconformity means something didn’t meet a requirement.
That could be:
- A missing control
- A process not followed
- A requirement not met
It’s not a failure. It’s feedback.
Corrective Action
Corrective action isn’t just fixing the problem.
It’s fixing the cause.
Auditors want to see that you:
- Investigate why it happened
- Prevent it from happening again
Quick fixes alone don’t count.
System Review & Continual Improvement Terms
Management Review
This is where leadership steps back and looks at the whole system.
They review:
- Performance
- Incidents
- Risks
- Improvements
It’s not a box-ticking meeting. It’s a decision-making one.
Continual Improvement
Continual improvement doesn’t mean constant change.
It means learning and getting better over time.
Small improvements count.
Progress matters more than speed.
Auditors look for movement—not perfection.
FAQs – Understanding ISO 45001 Language
Do auditors expect everyone to know these terms?
No.
Workers need to understand what affects their job.
Leaders need to understand responsibilities and risks.
Not everyone needs to speak “ISO.”
Can we use simpler wording instead of ISO terminology?
Yes—and that’s often better.
As long as people understand what’s expected, auditors are fine with plain language.
Conclusion: Why Understanding ISO 45001 Terms Makes Everything Easier
Once the language makes sense, ISO 45001 stops feeling complicated.
The ideas are practical.
The structure is logical.
The stress mostly comes from unfamiliar words.
From what I’ve seen, teams that understand the terminology:
- Implement faster
- Communicate better
- Handle audits with more confidence
Use this glossary as a reference.
Focus on understanding, not memorising.
That’s how ISO 45001 actually starts working.
Melissa Lavaro is a seasoned ISO consultant and an enthusiastic advocate for quality management standards. With a rich experience in conducting audits and providing consultancy services, Melissa specializes in helping organizations implement and adapt to ISO standards. Her passion for quality management is evident in her hands-on approach and deep understanding of the regulatory frameworks. Melissa’s expertise and energetic commitment make her a sought-after consultant, dedicated to elevating organizational compliance and performance through practical, insightful guidance.

