质量手册ISO 9001:2015

Quality manual according to iso 9001 2015, A quality manual is a document that explains how a company intends to operate and execute processes inside its quality management system. It might contain policies for all aspects of your business that have an impact on your capacity to generate high-quality products and exceed consumer and ISO要求。 These regulations specify how your department’s personnel will carry out operations within the parameters set forth in the quality manual.

许多其他基于ISO 9001的质量管理系统标准仍然需要使用质量手册。如果你的标准有此要求，你必须保留一份质量手册在手。

The quality manual’s objective is to act as a reference for your company’s business processes. 任何影响你提供高质量产品、满足消费者要求和遵守ISO标准的企业政策都可以在手册中详细说明。然后，该文件可以被你的部门经理用来概述他们在执行程序时必须遵循的限制和标准。

A quality manual is a crucial tool for firms implementing an ISO quality management system since it establishes the intentions for daily activities inside the system. It establishes expectations for your team’s performance and the quality of your products.

ISO 9001质量手册中应包括哪些内容

1) The quality management system’s Scope. This scope is established to define the system’s boundaries and is based on the scope agreed upon with the registrar for inclusion in the ISO 9001 certificates, this is a description of what your company does. The second step of the scope requirement is to determine whether the standard contains any exclusions. In many circumstances, the quality manual will not specify any, but the ISO 9001 need for “design and development” for organizations such as a machine shop that works only from customer drawings and does not design any goods is the most typical exclusion.

2）质量管理体系的文件化过程（或参考）。 Anything written or captured in any form, such as written procedures, policies, checklists, forms or schematics, drawings, flow charts, diagrams, and computer systems, is referred to as “documentation.”

The word “documented information” in the context of ISO 9001 refers to both “written documents” that define and show how your quality system should work (e.g., flowcharts, procedures, policies, and checklists) and “written records” that show what was done.

为了获得ISO 9001认证，一个系统必须被记录下来 因为该标准要求对某些信息进行记录。

Procedures, flow charts, checklists, forms, computer systems, and any other means or format that works in your firm must all govern how things are done. However, there are no set protocols that must be followed. There isn’t even a good manual available. What many people don’t realize is that you have complete control over how your papers look, what format and structure you use, and what you include in them. As long as it satisfies these criteria. From checklists and flowcharts to intranets, wikis, and workflows embedded in IT systems, you can utilize one or more forms. You can utilize any medium, including intranet, online, Internet, or wiki, whether it’s paper or flexible.

The “quality manual” was one of the most often utilized strategies. And if you want to, you can still do it. It can be in the form of a paper copy or an electronic copy, such as web pages, help files, or computer systems. 你可以用各种风格来写你的文件，从简单、方便用户到官僚、冗长、难以阅读。而这样的手册可能是你的系统的唯一文件，也可能是许多文件中的一个。或者是介于两者之间的东西。

3）解释过程是如何互动的。 The simplest method is to utilize a flowchart that identifies all of the organization’s processes and shows how they are connected with arrows. While a thorough flowchart might help you better grasp the interactions between processes in your business, most people can understand the basics with just a simple, high-level flowchart.

你的质量手册的内容完全由你决定，主要取决于你的ISO 9001:2015用户的流程。 你必须向ISO展示你的QMS目标、行动和结果的证据。在决定如何编制你的QMS时，请确保你的首要重点是 质量手册 包括哪些内容是为了确保你所包括的政策代表你的真实做法。

A quality manual is an important document that outlines a company’s quality policies and procedures. A well-written quality manual can help a company effectively implement and maintain its quality management system (QMS).

在编写质量手册时，有几个关键事项需要注意。

1.质量手册应该是清晰易懂的。

2. The quality manual should be specific to your company’s quality management system.

3.应定期审查和更新质量手册。

4.质量手册应该让所有员工都能看到。

5.所有员工都应遵守质量手册。

By following these tips, you can ensure that your quality manual is an effective tool for your company’s quality management system.