Support
January 5, 2023 2024-04-03 17:35Support
Our Support
Our support team is committed to providing the best possible customer service. We understand that our customers have different needs and expectations, and we strive to meet them with individualized attention and care. We take seriously any request for help that comes our way, working hard to find the right solution quickly and efficiently.
New Clients
Do you have any pre-sales questions?
Existing Clients
Please login to your account.
Frequently asked questions
Online transactions on QSE Academy Website are extremely secure and utilize the most up-to-date encryption technology to protect your information. When you are making an online purchase, your data is encrypted before it is sent over the internet, and then decrypted when it reaches its destination. This means that any malicious actors who may be trying to intercept your data will only see scrambled code that is useless to them.
At our company, we strive to ensure the highest level of privacy and security for our customers. That is why we ask for personal information such as name, address, phone number, email address, and date of birth – all of which are necessary to create an account on our website. The information we collect helps us verify the identity of our customers and protect them from fraud. We also use this information to provide more tailored services to meet their individual needs. Furthermore, some of the personal data we collect is used for marketing purposes in order to send relevant offers and promotions that may be of interest to our customers. The data collected is stored securely on our servers and only accessed when necessary.
We accept payments from all the major credit cards, and also through PayPal and direct bank transfer.
You should receive the product(s) you ordered shortly after your purchase is confirmed. Once your purchase is complete, you will receive a confirmation email with the necessary information to access the product or service and a link to download the product in case of package purchases. You may also find general instructions and customer support information in your email. Thank you for ordering with us! We hope you enjoy the product(s) you purchased and that it meets your expectations. If you have any questions or need assistance, please do not hesitate to reach out to our Customer Service team. They will be happy to he
You can access your account where you can find all information about your orders
To check the status of your order, you can log into your account and view all the information associated with it. On the left-hand side, there is a navigation menu that contains an option for “My Orders” or “Order History”. By clicking on this, you can see a list of all the orders you have placed, including the current status of each order.
You can receive your invoice by accessing the Confirmation email we sent after the purchase. This email should contain a link to your account page, which, when accessed, will provide you with a copy of your invoice. You can also access your account page directly at any time and view or download a new or past invoice you’ve received
Trusted by Clients
We are proud of the work we do here, and it is always encouraging to hear from our clients who have experienced the positive impact of our services. Here are some testimonials from satisfied customers that show how much they appreciate what we have done for them.
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